VCF, LLC SMS Privacy Policy
Effective Date: February 7, 2025
1. Introduction
VCF, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you across our various services, including our SMS messaging, website contact form, and Support Portal. By using our services, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following information when you interact with our services:
- Personal Information: Your name, phone number, email address, and any other details provided via SMS, our website contact form, or our Support Portal.
- Message Data: The content of messages exchanged with our SMS service.
- Usage Information: Data regarding your interactions with our messages and online forms, such as read status and confirmation details.
- Support Data: Information submitted through our Support Portal including issue descriptions and attachments.
3. How We Use Your Information
We use your information to:
- Provide, manage, and improve our services including SMS, website contact, and support.
- Respond to your inquiries and support requests.
- Send updates, promotions, and information about new products and services that may benefit you.
- Comply with legal obligations and protect our rights.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your data only with:
- Service Providers: Trusted third parties who assist in operating our services, under strict confidentiality agreements.
- Legal Authorities: Organizations or agencies when required by law or to protect our rights.
5. Data Security
We implement robust technical and organizational measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction.
6. Your Choices
- Opt-Out: You can opt out of our SMS service by replying "STOP." We will promptly remove you from our messaging list.
- Data Access and Correction: Contact us to request access or corrections to your personal information.
7. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be posted on our website with an updated effective date.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
VCF, LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Tel: +1 (206) 462-1861
Email: abuse@it-techsupport.com
Website: it-techsupport.com